On this episode of Your Practice Mastered podcast, hosts Richard James and MPS welcome attorney Ben Glass – a renowned trailblazer known as “The Mad Ref” for his fiery 50-year soccer refereeing career. Join them as Ben shares unconventional wisdom to challenge dysfunctional traditions and prioritize joy in law firms.
In a frank conversation, Ben goes long on themes close to his heart: how to eliminate status quo misery by building practices focused on happiness, unorthodox strategies for finding and empowering A-player team members, and the urgent need for lawyers to fix broken promises on delivering great service.
40 years in courtrooms has taught Ben that owning mistakes, trusting your team, and matching your practice area to your passion and talents are key to honoring your purpose. He reflects candidly on the seismic shifts in the industry he has witnessed and championed – ones that permit lawyers to construct businesses supporting their joy.
If you crave game-changing advice delivered through sports metaphors by a self-proclaimed “mad ref” committed to blowing the whistle on legalese and red tape enslaving purpose-driven service, pull up a bench – wisdom and entertainment await!
Other subjects we covered on the show:
- Getting past imposter syndrome: How Ben overcame initial lack of business knowledge to grow a thriving firm.
- The power of mentors: Lessons from Dan Kennedy & other guides who pushed Ben to share his lawyer marketing tactics.
- Managing high-performing talent: Tips for acquiring & empowering A-players without overpaying.
- Eliminating C-players: Why cleansing toxic team members lifts culture & gives stars room to shine.
- The vision question: Helping employees set & achieve income goals they determine.
- Systems vs. micromanaging: Trusting your team and stepping back as a leader.
- Owning mistakes: How taking fault openly retains client & employee trust.
- Case-in-point training: Letting team members listen in on calls to rapidly advance skills.
- Setting boundaries: Keeping work contained so nobody works nights/weekends.
- Progress over perfection: Embracing constant small improvements vs. expecting to “figure it out” overnight.
Conclusion:
If today's episode has provided you with valuable insights and provoked thoughtful dialogue, we'd love to deliver more of such content straight to your feed. You can ensure you don't miss out on any of our episodes by subscribing to our YouTube channel at https://www.youtube.com/@yourpracticemastered.
You can also keep up with the latest from Your Practice Mastered by finding us at https://yourpracticemastered.com/. Here, you'll find ways to solve law firm-specific business problems and equally enriching content, all crafted with the intent of providing you with relevant legal perspectives and insights.
AND MORE TOPICS COVERED IN THE FULL INTERVIEW!!! You can check that out and subscribe to YouTube.
If you want to know more about Attorney Ben Glass, you may reach out to him at:
- Website: https://benglasslaw.com/
- LinkedIn: https://www.linkedin.com/company/benglasslaw/
