Your Perfect Client Lifecycle™

Your Perfect Client Lifecycle is a system we teach to small law firms. Through our online masterclasses, programs, educational modules, one-on-one coaching, conferences, training sessions, and the Partners Club, you will learn how to run your law firm and measure the performance of your law firm.

What is Your Perfect Client Lifecycle?

I have learned a lot. When I first started with Rich, the first month we tracked our lead conversion and how many closes we had and we found our conversion was 18 or 20%. It was really low. If you would have asked me before we were tracking that, I would have said that about 80 percent of the people who walked through that door were going to sign up with me. He taught me that I really need to know what’s happening in my firm. Using that information and using those numbers, I have been able to teach my staff how to better close, how to better get people through the door, and ultimately that rate has increased to about 50%!

How Your Client Cycle Should Go

  • Generate a new lead through various marketing strategies
  • Turn your lead into an appointment set
  • Get the lead to keep the appointment
  • Convert the lead to a client.
  • Get paid for your services.
  • Provide such excellent service to your client that the client recommends you to others
  • Wait for others to become leads
  • And so on, and so on….

How to Maximize the Lifecycle

  • Refine your law firm marketing and sales strategies
  • Improve your process of converting leads to clients
  • Train your team to provide the best care, service, and attention to clients
  • Discover the assets that are already sitting in your business and take advantage of these!
  • Learn from a law firm management expert and consultant

How Richard James Can Help

Richard James, CEO of Automated Business Results, LLC, is quickly gaining a national reputation as “the Legal Systems Expert.” He has designed a system to help you run your law firm and measure the performance of your law firm system. He provides online courses called Masterclass, conferences and forums for attorneys called the Partners Club, free educational modules, one-on-one coaching, and training sessions.

CLIENT TESTIMONIALS

Attorney George McCranie and Danielle

George, a criminal defense attorney, and his wife Danielle are running their own law practice in Douglas Georgia. They were facing several organizational issues and are concerned about their firm’s growth. Working with Richard James, gave them training on how to delegate tasks and work as business partners. As Danielle shared: “I no longer feel like I’m alone in the business because I have this whole team…”

Andrew Griffin

I began with just getting the basic lead sources and tracking my numbers. Once I started that, I started understanding I had some control of my life. That I could control where I could get marketing, where I could get leads, and how I could bring new people in. Then it all became easier for me.

Andrew Griffin

Attorney , El Cajon, CA

Emily Smith Lee

I was in a larger firm than I have now, we were not profitable, I was losing my mind and really looking for a way to grow sensibly and to keep my sanity. We’re not quite there yet, but we’re not insane anymore. I don’t work all weekend, we’re turning a profit, we’ve shrank and then grown again in a way that makes sense for my practice, and I sleep at night.

Emily Smith Lee

Attorney, Sharon, MA

Katonga Wright

My first impression was ‘Why did it take me so long to do this?’. And I was really excited about all of the stuff that we’ve learned. There were things that we could employ right away, things that we could work toward. Setting goals has always been important to me, but this has given us the systems to put in place so that we could accomplish those goals that we’ve set.

Katonga Wright

Attorney, Columbus, GA

Tarak Devkota

I actually didn’t know I needed it. But I’ve been able to shorten the client lifecycle. Increase my profits. I finally try to pay attention to expenses. I just never did. There was enough money coming in so I’d throw money at everything, and now I realize that’s taking away from my profits. Basically I’m learning about how to look at the numbers.

Tarak Devkota

Attorney , Kansas City, MO

Keith Whiddon

On Richard, it was someone who is on fire about making stuff happen and that wants to see things happen, want to help the people around him make things happen. I was worried about whether I was going to be able to make my monthly nut. Worried about how I was going to process these cases, and I was taking a lot of cases that I did not want, but because I needed the revenue from those cases to keep myself afloat and to pay my bills for that month.<br>I have two to three months of expenses in savings. I have new staff that I’m bringing in and that are ready and trained, and that are able to take what we have from Richard James and other stuff that we developed on our own and swipe and deploy and put in place. Also, I’m able to turn away the cases that I want, not only because they were outside of my practice area, but even cases that are within my practice area, but I can tell it’s going to be a difficult client. I have the freedom to turn them away.

Keith Whiddon

Attorney, Monroe

John Razumich

The first time I met Richard, first time I came out one of these events, what really struck me was his force of personality. Richard very clearly knows his material forwards and backwards, and he’s enthusiastic about what he’s doing. He genuinely does want to help people grow their practices, and I found that he knows exactly what he’s talking about. Everything he said is correct. Before I started the Partner’s Club it was very heavily week to week, I think is probably the best way of putting it.<br>We had very scattered advertising efforts. There were things that I specifically did not want to do because I thought they were silly or that they didn’t work, and after joining Partner’s Club, and a little bit more of the concept of you need to script things out, you need to be willing to try these things, you need to put tracking numbers on it so you know where your money is going. It’s really helped us go from week to week to, certainly, we’re still a little bit month to month, but that’s because there was a big investment on setting the systems up, but there’s a lot to be optimistic about right now and I’m very happy with the way things have gone.

John Razumich

Attorney, Indianapolis