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One of the biggest turning points in a growing law firm: the moment you seriously consider hiring a non-attorney salesperson.   Now, before we go any further, this isn’t a

As we close out the year and start preparing for the next, there’s one discipline that will shape the future of your law firm more than any marketing strategy, software

There’s one lead source that most law firms either ignore… or tried once, got burned, and swore they’d never touch again.   Meanwhile, many of the most successful firms quietly

Every law firm owner I’ve ever worked with wants the same two things: more growth and more cash. And when they think about achieving that, their mind immediately jumps to

I want to share a concept that surprises people the first time they hear it:   What does the owner of a law firm have in common with a comedian?

  That’s right… as an attorney, I want you to be able to say the words, “I don’t know.”   Why? Because saying those words is one of the most

So you’ve finally decided to hire a phone agent. Maybe they’re working remotely here in the U.S., or maybe they’re in Mexico (or anywhere else in the world).   Now

Whether it’s because I battled cancer a few years ago (and thank God, all is well) or because the kids are grown, or because they’re now in the business, I’m

Most law firm owners carry the same invisible burden: every new client must flow through them. They take every consultation, handle follow-up, and hope that somehow between court, email, and

Years ago, I heard a story from Earl Nightingale’s Lead the Field that stuck with me.   A father, sitting in his recliner after work, bourbon and newspaper in hand,

As law firm owners, you know that the path to securing a client begins long before they sign a retainer. It starts with the intake process and the consultation, where

If you’ve felt like you’re stuck, it’s crucial to ask yourself one key question…   Let me set the stage for this. I’ve just finished what I call “Private Consulting